WalgreensListens – Walgreens realized that to improve their products and services, they needed to pay attention to customer feedback. Inspired by other health and drugstore brands, like RiteAid, launching similar survey campaigns, Walgreens decided to create their own.
Walgreens brought in a team of developers to create an easy-to-use platform where customers can share their feedback. The survey was designed with simple, quick questions, so customers can complete it in just a few minutes, making the process more engaging.
The company is actively listening to customer feedback to identify areas for improvement. All the information provided by customers is kept confidential and is not shared with anyone outside the company.
How to Take the Walgreens Listens Survey Online
There are several ways to complete the survey, but the easiest method is online. To participate, simply visit www.walgreenslistens.com.
Once on the website, enter the following details as prompted:
- Your survey code
- The secret word
- The date and time of your visit to Walgreens
Walgreens Listens Survey Reward
One lucky participant will be selected by WalgreensListens.com to win a $3000 cash prize. This exciting offer is one of Walgreens’ most popular and valuable rewards.
Eligibility Criteria for Walgreens Listens
To participate in the Walgreens Listens survey, there are a few requirements you need to meet:
- You must be at least 18 years old.
- You need to be a legal resident of the United States.
- The survey is only open to those who are not employees, affiliates, or management, and who are not directly connected to Walgreens.
- A recent Walgreens receipt with a unique survey code is required to take the survey.
Basic Requirements to Take the Walgreens Listens Survey
- A reliable and fast internet connection.
- Access to a working smartphone, PC, or laptop.
- The ability to understand either English or Spanish.
How to Enter the Walgreens Listens Customer Survey
There are two main ways to participate in the Walgreens Listens survey: online or by mail.
- Online Method: Visit www.walgreenslistens.com. Enter your survey code and password from your receipt, then select the date and time of your visit. Once you’ve entered this information, click the “Start” button to begin the survey. Answer all the questions honestly based on your recent experience at Walgreens. At the end of the survey, provide your name, email address, and other personal details to complete your entry.
- Mail-Entry Method: If you prefer, you can also enter the survey by mail. Simply follow the instructions provided on the Walgreens Listens website for this method.
Telephonic Method
You don’t need to visit a Walgreens store to participate in the survey. Instead, you can complete it over the phone. Simply call 1-800-219-7451 from your smartphone and follow the recorded prompts. You’ll be asked to answer a few questions about your recent experience at Walgreens. Answer honestly and provide feedback as requested. Once the phone survey is complete, your participation is recorded.
Mail-in Method
To enter the Walgreens Listens survey by mail, write your first and last name, phone number, address with PIN code, and email address on a 3″x5″ paper. Then, mail it to the address provided on the Walgreens Listens website.
Walgreens Store Hours
Typically, Walgreens stores open at 10 AM and close at 6 PM, with a lunch break from noon to 1:30 PM. Most stores remain open on holidays, though hours may vary.
On regular days, except for certain holidays like Good Friday (April 10th), stores generally operate from 9 AM to 4 PM. However, hours can differ depending on the location.
Walgreens stores are closed on specific holidays, including Christmas Day, Memorial Day, and July 4th (Independence Day). For holidays, if a manager works, they receive extra compensation. Note that store hours can vary, so it’s best to check with your local Walgreens for exact timings.
About the Walgreens Listens Survey
Walgreens, a leading American company, operates over 8,000 stores across the country. Since its founding in 1901, Walgreens has grown significantly in both customer base and sales. They offer a wide range of pharmaceutical products and therapeutic services, including medications for conditions like cancer, heart failure, chronic pain, and more.
Walgreens is committed to bringing healthcare services directly to your doorstep, often with the support of doctors and a team of medical professionals.
With 8,175 stores in all 50 states, Walgreens is one of the largest and most recognized drugstore chains in the United States. The company started as a small corner drugstore in 1901 and has since expanded into a nationwide brand. The main office is located in Chicago, and the company employs about 5,200 people.
As the retail and healthcare markets evolve, customers are re-evaluating what’s important to them, including convenience and the use of new technologies. To stay ahead, Walgreens is transforming into a more customer-focused business, creating innovative healthcare and shopping experiences.
Walgreens is dedicated to building a future that meets the needs of the next generation of customers, ensuring they remain a leader in the ever-changing retail and healthcare landscape.
We were just tired of being alone. 😌 https://t.co/P1xtYk7uiX
— Walgreens (@Walgreens) September 2, 2020
See how you can help Mutesi have healthy eyesight so she can play with her friends. https://t.co/HmesilnL5f pic.twitter.com/6aZtnPYPgZ
— Walgreens (@Walgreens) March 24, 2016
We’re the exclusive retailer of the #RedNose. Get your Red Nose in store & support the cause! http://t.co/nphnGAgRog pic.twitter.com/ZwgivTYW2P
— Walgreens (@Walgreens) April 20, 2015
Don’t joke around—get your Red Nose in stores and join in on the #RedNose fun! http://t.co/W7jyLE4uV5 pic.twitter.com/HKIZ5dR5C6
— Walgreens (@Walgreens) April 18, 2015
Because love is love. pic.twitter.com/ixzVrl1qFb
— Walgreens (@Walgreens) June 18, 2016
Congrats to #PCAs Fav Humanitarian Ellen DeGeneres! Help @StJude when you buy P&G: https://t.co/dBDo3hrfbh pic.twitter.com/U9cpWr65iT
— Walgreens (@Walgreens) January 7, 2016
Snap a selfie while wearing a Red Nose and share your #RedNose fun! @RedNoseDayUS pic.twitter.com/FQLEVH6k83
— Walgreens (@Walgreens) May 4, 2015
You can help prevent blindness in 500,000 kids worldwide. #SeeTheChange https://t.co/HmesilnL5f through their eyes. pic.twitter.com/R520xBMM3T
— Walgreens (@Walgreens) March 2, 2016
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— Walgreens (@Walgreens) March 16, 2016
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— Walgreens (@Walgreens) March 2, 2016
The Harlem Globetrotters flip for Red Nose Day. Show your support when you buy a #RedNose. https://t.co/cdX2jHFBSI pic.twitter.com/yvpws7gvyo
— Walgreens (@Walgreens) April 21, 2016
Make #COKEHAPPYHOUR music to the ears. Stop in Thu-Sun! https://t.co/STGbjswfcv pic.twitter.com/8FP5NuGtO5
— Walgreens (@Walgreens) July 16, 2016
Honored to present @BenAffleck with Favorite Humanitarian at the #PeoplesChoiceAwards! http://t.co/d90fF4AOxB pic.twitter.com/61wFEIghum
— Walgreens (@Walgreens) January 8, 2015
Walgreens Listens Survey On Social Media
Conclusion
Walgreens launched the “Walgreens Listens” survey to gauge customer satisfaction. In any large business, it’s inevitable that some customers will be dissatisfied. Understanding the reasons behind this dissatisfaction is crucial.
By gathering and analyzing customer feedback, Walgreens aims to improve its services and provide a better overall experience for all customers. This survey is a key tool in helping the company address issues and enhance customer satisfaction.
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